As an Internal Communications and Employee Engagement strategist, my work is best judged by the products I deliver to an organization—not what I say I’ll do. I mention this upfront because being action-oriented makes me a strong partner for your organization.
I have over 10 years experience working at organizations such as NASA’s Jet Propulsion Laboratory, Nokia, and Riot Games as well as startups and small companies. At every place I’ve worked, I’ve developed an original product to solve a unique, internal problem. I’ve done this through creative approaches to design, strategy and research.
I look forward to the opportunity to follow-up and explore your needs in greater detail.
Internal Comms Manager, HR (Talent) (2015 - PRESENT)
Hired and managed an internal comms team to help Human Resources (Talent) communicate news, deliver internal products, and promote culture to 2500+ Rioters globally. Work closely with Head of Talent, Head of Recruiting, and other Talent leads to set project goals.
NASA's JET PROPULSION LABORATORY
Internal Comms Strategist (2010 - 2016)
Hired and managed design team developing a variety of recruitment, onboarding, and employee engagement tools to help Human Resources define and promote culture at JPL for 5,000+ employees. Worked closely with Director’s Office and Head of HR to determine project goals.
Principle Designer (2011 - 2015)
Led research for new category of smart, connected devices and apps. Created strategy for the business through human-centered design. Creator and editor for the ADQ, an internal design magazine. Worked closely with Head of Design to define studio culture.
ART CENTER COLLEGE OF DESIGN, Pasadena (CA)
Graduate Lecturer, People-Knowing (Fall 2014, 2015) and Data Stories (Fall 2012)
Undergraduate Lecturer, Art of Research (Spring 2010, 2011)
SCHOOL FOR THE ARTS IN LEARNING (SAIL), Washington DC
Arts Coordinator (2005 - 2007)
Director of arts-infused curriculum for middle and high school students with special needs. Created computer lab, film festival, and online newspaper.
WORLD TEACH, Universidad Tecnica Estul de Quevedo (Ecuador)
Volunteer ESL Lecturer (2000 - 2001)
5D Global Studio
Research Lead (2015)
Managed 3-6 individuals who gathered information that was used to inform “world building” for the client—in this case, one of the world’s leading athletic apparel companies. Additional duties included interviewing thought experts in their field as well as devising ways to communicate the research findings internally.
DIAGRAM OFFICES, New York (NY)
Design Research Consultant (2015).
Because of the confidential nature of this work, I am unable to share any additional information. However, I would be happy to share this work in person.
RESEARCH CENTERED DESIGN, Pasadena (CA)
Design Research Consultant (2010 – 2011)
Collaborator on project for Adobe Systems Incorporated to identify new UI/UX design opportunities for mobile video. Research process included analysis of ethnographies, developing design drivers, group interviews, and usability studies from wirefrarmes.
DYVERGENT Oren (UT)